We offer a comprehensive range of ground handling services to handle passengers and flights, from the check-in process right up to flight take-off. It is our commitment to ensure a seamless and reliable experience to the passengers of our customers.

Warm Hospitality by our Check-in Services.

Pleasant Boarding experience leaves a positive lasting impression

Special Care Services takes care of all our special needs passengers

Passenger Handling

Passenger and Baggage Check in

Our computerized check-in system hosted by SITA Departure Control System allows our agents to process all check-in functions smoothly. If required, the check-in can also be processed directly on customer airline's host DCS via SITA CUTE

Off-airport Check in services at KL Sentral

Ticketing

Seat Edit and Control

Passenger Reconciliation and Boarding Control

Passenger Transfers

Special care services including Passengers with Reduced Mobility and Unaccompanied Minors